FAQ

• When was Maqron® Interactive founded?
  Maqron® Interactive was incorporated in 1994 in Pakistan.
  
  
• What is Maqron® Interactive’s primary business?
  Maqron® Interactive provides Information Technology performance management software solutions for IT environments and web based solutions. This infrastructure consists of networks, operating systems, servers and web servers, applications, databases and storage devices that must proactively support traditional and electronic business activities. Maqron® Interactive’s software optimizes the performance of an organization’s infrastructure, which is fundamental to its ability to generate revenues, attract and retain customers and maintain its competitive position.
  
  
• What differentiates your products from those of your competitors?
  Maqron® Interactive solutions continuously collect and correlate real-time unique application data 24 x 7 to trace the path of each and every business transaction across all tiers of the IT infrastructure, and understand their performance. Maqron® Interactive solutions segment the overall service time by each IT component – the client, network, web server and Java application server, operating system, and database, to proactively and quickly reveal any component causing a potential problem.
  
  Maqron® Interactive products then provide in-depth technical knowledge on how to quickly and proactively identify and resolve the root causes of performance problems faster than ever before. All Maqron® Interactive products run in real time in the production environment, and utilize actual data from genuine end-users.
  
  All Maqron® Interactive solutions store and maintain their long-term performance data in Maqron® Interactive Performance Warehouse, enabling users to provide a historical perspective on application performance, identify usage patterns and trends to facilitate strategic business planning.
  
  Maqron® Interactive solutions impose little to no overhead on the system, and consume minimal IT system resources
  
  Maqron® Interactive’s software can be installed and perform analysis in less than an hour.

• What is your relationship with Technical Surfing?
  Technical Surfing is a Lahore based IT Company. It is well known for their web based solutions. In January 2002 Maqron® Interactive and Technical Surfing signed an agreement according to which they are working on several projects as partners.
  
  
• What is your relationship Pixal inc. Animation Studios?
  Central idea behind Pixal inc. Animation Studios is not only to introduce a unique type of computer "Feature Length Animations" in the world, but also to place path marks in Computer Feature Length animations in Pakistan, as we are the 1st one to start Computer Feature Length Animation making in Pakistan. Maqron® Interactive and Pixal inc. Animation Studios are Technology Partners.
  
  
• When did Maqron® Interactive become a public company?
  Maqron® Interactive started trading on August 14, 1998.
  
  
• How do I obtain a copy of Maqron® Interactive’ annual or quarterly reports?
  To request an annual or quarterly report, please e-mail us at info@maqron.com
  
  
• How can I invest in Maqron® Interactive?
  Please contact us at info@maqron.com.

• How do I request an Investor Relations package?
  A: Please contact us at info@maqron.com.
  
  
• Who do I contact with additional questions?
  A: To contact us with additional questions u can either email us at info@maqron.com and support@maqron.com. or reach us via postal mail at PO Box. 6010, Lahore Cant. Pakistan.
  
  
• How can I update my address or transfer my shares?
  A: Please contact us at info@maqron.com.

• Why Outsourcing?
  Outsourcing of software development has different strategic benefits for a company:
  
  In a context of intense competition, organizations can concentrate their internal resources to these activities where maximal added value is achieved: the core business processes.
  
  IT staff can better concentrate on the business analysis and improvement of the business critical processes by designing and managing business automation, rather then spending time in coding and testing, which can be outsourced at a lower price.
  
  
• Why Maqron® Interactive?
  Maqron® Interactive, can deliver highly cost-effective solutions next to a wide availability of skilled resources. Maqron® Interactive offers a unique concept of software development, offering the best of onsite and offshore development: an experienced and organized team together with professional management and coordination.
  
  An extensive experience and know how in managing the software process of offshore development (based on on our consulting services), resulting in timely delivery of high quality applications at a competitive price.
  
  A passion for excellence and quality Focus on transparent, honest and long term relationship with our customers.
  
  
• How does Maqron® Interactive select its software engineers?
  At Maqron® Interactive we focus on quality, stability and continuous improvement. Therefore we select our software engineers from top universities with a minimum relevant experience of 2 years, having different professional backgrounds from top universities with a minimum relevant experience of 2 years, having different professional backgrounds. Good social skills and ability to communicate fluently in English are key differentiations.
  
  Very important is the long term commitment towards our company that we expect from our software engineers. In exchange we provide challenging technical projects, continuous opportunities to learn and to acquire new know how and technologies, and an attractive salary.
  
  Moreover, and that's probably the most important, we foster and encourage strong team work, collegiality, respect for the individual and a good and healthy ambiance to work in.
  
  This way, we aiming at developing the full potential of our employees, serving at the same time the interests of our customers for the very best.
  
  
• Does the application need to be completely specified?
  Before outsourcing the development to the team in Pakistan, the application need to be correctly specified.
  
  However, in the case that specification does not exist or is not complete, our local managers will be happy to assist you during the phase of analysis, technical design and specification.
  
  
• Fixed Price or Time & Material?
  Maqron® Interactive supports both contract methods.
  
  Each method has its pro's and con's:
  Fixed contracts have the advantage for customer that he can determine exactly his budget in advance.
  
  At the other hand, as the specification document will has a contractual value and describes the deliverables of the project, customer will need to put more effort into the complete specification of the document. Moreover, fixed price contracts tend to be less flexible for managing changes: requirements changes, occurring during the development process, will cause a renegotiation of the contract.
  
  Time and Material contracts offer very high degree of flexibility, but at the other hand will can result in a less controlled budget.
  
  Time and Material Contracts on a yearly renewable basis, allow customers to have their fixed offshore team, creating a real offshore competence centre for business automation.
  
  In general terms, customers tend to start outsourcing development in fixed price contracts. Later on, once mutual confidence and understanding has grown, customers tend to choose for the flexibility of time and material contracts.
  
  
• How can a customer follow up his project?
  In Maqron® Interactive concept, a customer will have regular on site meetings with the local project manager, discussing project status and other relevant project information. On a very regular basis, code samples and or executables will be sent over for testing and evaluation purposes.
  
  On top of these face to face meetings, customer can also monitor project progress using an on-line web application for project management. This application provides information about hours spent on each project task, that can be used afterwards for invoicing.
  
  An issue management application, registers each issue and monitors its evolution until complete resolution.

• Why do I need a web site?
  We can imagine that a millions homes round the globe have access to the internet. That is a very large number of potential customers not to be in contact with. This statistic demonstrates how having your business online will have a positive effect for relatively low outlay.
  
  
• Has my competitor got a web site?
  Most companies find that their competitors do have web sites and the key is to have a professional looking website so that your potential customers will view you in a positive light.
  
  As part of the initial consultation, or as a separate service, our company will perform a search for your competitors. The findings will then be presented to you.
  
  
• I already advertise in the local papers etc, what extra can a web site bring my business that I do not already do?
  Imagine being able to provide your potential and existing customers with access to vital company information that a advert does not provide. Examples would be a map of how to locate your company, an online brochure that saves expensive publishing, an opportunity to leave their details for you to store for future reference.
  
  
• Why does it cost so much to have a website?
  A: Try not to think of the outlay in one lump sum. Imagine having a web site for 3 years. You only have to pay the design fees once, the hosting fees are annual. For a template site this equates to approx $300 to get setup. The web site can provide an important method of advertising, that if designed correctly could be the equivalent to large newspapers ads every month. The web site is permanently available. It reaches every internet user in the world, not just in your area. It is an extra shop window for your customers to see your company.
  
  
• How long will the process take?
  This really depends on the complexity of the site or service. A domain name can be registered within 1 day. Hosting space will take approx 3 days to purchase and configure. Designing can take from 2 weeks to 2 months. This will be discussed during the planning stage.